1 hour ticket response
Internic Search’s team of techs is committed to delivering fast answers to each of your inquiries. We will review your customer support ticket the second it’s been delivered and will get back to you with a solution to your problem within maximum 60 minutes after the helpdesk ticket submission. In reality, our average trouble ticket response time is twenty minutes.
A Top–Quality Tech Support Service
Our customer care team representatives possess huge experience in the shared web hosting plans field and are knowledgeable enough to provide a swift solution to your problem. If, however, the matter at hand is not within the competency of a customer support engineer, the technical support ticket will be forwarded to a developer or admin for additional assistance.
An Easy–to–Navigate Help Center Section
Incorporated into the Control Panel is an easy–to–navigate Help section, which offers different information sources. You can browse through a constantly updated knowledgebase featuring web hosting account management articles and web site administration articles, check out our instructional video tutorials or take a glance at the F.A.Q. library.