Support Channels

  • 1 hour ticket response time
  • An Intuitive Help Center

  • The Help Center integrated into your Control Panel features a selection of help articles and commonly asked questions. Aimed at fixing any common issue that you could possibly face, they are compiled by our support team of professional techs.

  • Top quality support service
  • Educational Videos

  • We have prepared a selection of step–by–step video tutorials that detailedly display how you can solve a typical issue connected to your shared web hosting plans account. You will find the video clips in the Help Center.

  • Intuitive help center
  • A 60–Minute Response Guarantee

  • With each of our semi–dedicated servers, we offer a 24x7 help desk service with a 60–minute support ticket response guarantee. A group of competent support engineers will be at your disposal to reply to all the enquiries that you might possibly have. During non–peak times, a reply will be provided in even less than 20 minutes.