A 99.9% Server Uptime
Our shared web hosting system is based on a steady, enterprise–grade hardware architecture and a strongly customized Linux variation. Thus, irrespective of what your website is, or how many site visitors you have, or even in case there is a DoS assault, our physical machines will stay up and your sites will stay online.
Our shared web hosting plans plans come with a 99.9% server uptime guarantee. And regardless of which datacenter you choose, our guarantee stays the same.
A 99.9% Network Uptime
If you would like to offer a top–quality web hosting service, you can barely rely on the default network configuration in a datacenter. We have built our own custom network so as to ensure the ultimate connection speed with the outside world.
And because of this, regardless of which datacenters you select: our datacenter in the USA, our datacenter in the United Kingdom, in our datacenter in Finland, in our datacenter in Eastern Europe or our datacenter in Australia, you can enjoy a guaranteed 99.9% network uptime. And this guarantee is available with all hosting packages offered in each datacenter.
A 30–Day Money–Back Guarantee
Our company offers a 30–day money–back guarantee with all our cloud hosting packages. In case you’re not very pleased with our services, or if you think that they are insufficient, or if you decide that you must have a VPS hosting plans rather than a cloud hosting plan – you will receive a reimbursement, no questions asked.
All domain name registrations are nonrefundable, but you will keep total control of your domains even if you close your hosting account with us.
24/7 Technical Support
In the event that you run a web hosting firm, your technical engineers are of principal importance. This is the reason why we’ve punctiliously assembled a very qualified group of technicians, each with many years of practice behind his back. With their help, we offer 24x7 support with each of our web hosting plans.
And not only that, our company offers a 1–hour response time guarantee. All help requests are replied to in under an hour and our average ticket response time is less than twenty minutes!