Installation and Troubleshooting in VPS Servers
The upgrade is available with all VPS server plans that we offer and you could add it either during the signup or at any time later through your billing Control Panel. It features sixty minutes of custom work on your hosting server, so our administrators can easily help you with software installation or setup. They could also troubleshoot any piece of software that you have already installed in case it doesn't work, so you'll not need to waste time to discover what's wrong because they can help you in a very quick and skilled manner. Since this is a one-time upgrade, you can get it just when you need it and if a certain task takes a shorter period, the remaining minutes will be available for the future and will not be reset in the end of the month. This upgrade is useful in case you cannot do something on your own or when you have our Managed Services upgrade, but the thirty minutes of custom work it includes are not enough for a certain task.
Installation and Troubleshooting in Dedicated Servers
You may add the upgrade to any of the dedicated web hosting plans we offer at any time that you need it. If you need any custom work from our admins as soon as your web server is set up, you'll be able to order the upgrade during the server signup procedure, or if you need something to be performed afterwards, you could add the upgrade from your billing CP. The Installation & Troubleshooting service features 1 hour of work from our admins on your machine, so in case you encounter any problems to install a third-party software or some application gives errors and does not work the way it ought to, our experts shall aid you in a very timely manner. If a task takes less than sixty minutes, the rest of the time will be available for future tasks and you shall be able to see it in the billing area. This upgrade is suitable in the event that you don't have a lot of experience with managing a server or if you use our Managed Services upgrade, but you exhaust the thirty minutes custom work it comes with.