Regardless of the fact that the web hosting service provided by the different companies is relatively identical, each provider has got a personalized platform with its own modifications and different ways to accomplish specific operations. That’s the reason why, an info-stuffed knowledge base will be quite useful both for persons with little or no prior experience and for technically capable individuals who will ultimately discover how particular operations are done, but will lose time meanwhile. The objective of such a knowledge base is to make the service quick and easy to use, saving users a lot of time and efforts. The outcome is more pleased customers, as they can swiftly find the information they desire, and a lot less work for the client service team, because typically most of the enquiries and problems that customers have are already listed in the knowledge base. In case the articles are competently written and encompass more topics, you’ll be able to discover more not only about your account, but also about the hosting service as a whole.

Extensive Online Documentation in Shared Web Hosting

If you get a shared web hosting plan from our company, you’ll receive access to our detailed online help documentation where you will see information about pretty much everything associated with our web hosting services. The topics vary from how to create an email address on your feature phone, to how to do various things using an .htaccess file. The articles are written in a simple-to-comprehend fashion and feature elaborate manuals on how to accomplish a given task in your Hepsia Control Panel. You can also find info that is not connected directly to Hepsia, for instance one that concerns Internet applications on your desktop computer. The complete archive of articles will be available in the Control Panel’s Help section, but the ones that are relevant to a given section can be accessed on the spot. Considering the fact that we’ve covered as many topics as possible, you will be able to become aware of pretty much everything connected to your hosting account.

Extensive Online Documentation in Semi-dedicated Servers

Our semi-dedicated plans come with in-depth online documentation where you will find information on all the functions that our in-house created Hepsia hosting Control Panel offers, in addition to solutions to various questions and predicaments that you could face. All installation guides include comprehensive specifications, which means that you won’t have to worry about skipping something in case you plan to export a database, for instance. The troubleshooting articles include a variety of viable reasons for certain issues and the solution for each of them, so in case you’re not able to send email messages even though you have the right SMTP settings, for example, you can swiftly find out what the reason for this could be and correct the issue with a few clicks in your mail client. As the Hepsia Control Panel has quite a lot of features, you will be able to find relevant articles in every section. If you want to browse all help articles, you can use the Help menu, which is located in the top right corner of the page.